We are constantly amazed at the new levels of creativity criminals apply to achieve their goals. However, sometimes the old-fashioned approaches work just as well. From the Office of Inadequate Security comes this report:
Silicon Valley Eyecare Optometry and Contact Lenses
Approx. # of Individuals Affected: 40,000
Date of Breach: 4/02/10
Type of Breach: Theft
Location of Breached Information: Network Server
An FAQ on the firm’s web site says, in part:
On Friday morning April 2, 2010 at 5:30 a.m., two burglars broke an outside window to the administrative area of our office at 770 Scott Boulevard in Santa Clara, CA. Our security cameras show the intruders coming through the window, confiscating the computer, and pushing the computer and a plasma TV back out the window of entrance, all within 50 seconds. Our cameras recorded the type of vehicle they were driving. The alarm system was activated and the police were notified. A full police report was filed.
What data was stored on the stolen computer server?
The server that was stolen contained our patient data base information. The patient records contain names, addresses, phone numbers, and in some cases social security numbers. E-mail addresses birthdates, family members, medical insurances as well as medical and ocular health information was included. No Optomap retinal images were stored on the system. No credit card information was stored on the system.
Was the information secured?
Yes. There were 3 levels of security in place: physical, technical and administrative. Physical security consisted of locked doors, an alarm system to the police office, and surveillance cameras. For technical security, the data was password protected on two levels: a detailed password to access the server and a second password to access the patient data base. Administrative security was in place allowing no public access to the server.
Is all of my patient data lost?
No. Our patient data base is backed up nightly and an encrypted copy is stored off-site. We were able to restore our data and retrieve our patient records.
Note that the off-site backup copy of the data is encrypted but the on-site version was not.